Technical / Procedural Documentation

Technical
tech·ni·cal  \tek-ni-kuhl\  -adjective
Peculiar to or characteristic of a particular art, science, profession, trade, etc.: technical details
– dictionary.com

Procedure
pro·ce·dure  \pruhsee-jer\  -noun
a: a particular way of accomplishing something or of acting  b: a step in a procedure
– Merriam-Webster

Because a significant aspect of my 30+ year technology career has centered upon standards and training, it’s no surprise that technical or procedural writing is a true forte.  This style of writing takes the novice up to the informed, or expert state.  As such, the opportunity to create those, “ah-ha!” moments are many.  Therein lies the reward.

I take great care in detailing the subject matter to ensure that key concepts are not overlooked, or given diminished attention.

Page Whisperer Advice

Tone in technical or procedural writing is a balancing act at best.  The nature of the writing doesn’t lend itself well to an abundance of levity, but to omit at least some is to risk letting your audience nod off.  Find the balance.